Making the Case for Consumer Experience Improvements in Healthcare

In a recent IT leadership meeting, someone asked how we get our CFO and other leaders to prioritize work that improves consumer experience (CX) but does not have an associated hard ROI. Business leaders are obviously genuinely interested in driving those CX improvement efforts and are well aware of the challenges in prioritizing them.  The … Continue reading Making the Case for Consumer Experience Improvements in Healthcare

CONQUER Part 4: Software Morality

As we've described in this CONQUER series (Part 1, Part 3), distributed systems are information tools enabling volitional entities in relationships of permission and obligation to achieve their intents via purposeful dialogs, communicated among software components proxying their wills, consisting of imperative, declarative, and interrogative sentences: commands, queries, and events. Let's briefly consider the nature … Continue reading CONQUER Part 4: Software Morality

IBM’s Spin Off: A Window on Key Architectural Factors for the Coming Decade

It’s being called a ‘spin off.’  But this is not like a glacier calving.  IBM is splitting in two. One part will continue to be ‘IBM’, focused on hybrid cloud and AI. The other part, called ‘NewCo’ for now, will focus on managing client-owned infrastructure. This is an incisive and courageous move by IBM. Understanding … Continue reading IBM’s Spin Off: A Window on Key Architectural Factors for the Coming Decade

On the Tsunami of Consumer Health Apps Headed Our Way

[It is now June 2024, nearly four years since I wrote this post. Talk about a swing and a miss! In practice there are very few software applications actually using Patient Access APIs - not the tsunami I saw in my crystal ball. I need to do a post-mortem to figure out how I - … Continue reading On the Tsunami of Consumer Health Apps Headed Our Way

How to Comply with the HIPAA Individual Right of Access in your ONC Cures Act-mandated FHIR APIs

In my last post, I spoke to our need to handle sophisticated consent cases ONC Cures Act API compliance for 1/1/21, including patient representatives of various kinds.    The mandate has de-scoped data segmentation and redaction for sensitive conditions, as too big a lift for the industry, leaving APIs to deliver all scoped data or none … Continue reading How to Comply with the HIPAA Individual Right of Access in your ONC Cures Act-mandated FHIR APIs

Your ONC Cures Act APIs and Managing Consent as Policy

The ONC Cures Act final rule is forcing payers and providers to come to grips with automating consent management and enforcement for data access.  The best architectural solution to address it is Policy Based Access Control, or PBAC. PBAC is a kind of Attribute-Based Access Control, or ABAC.  Unlike Role-Based Access control, in which a … Continue reading Your ONC Cures Act APIs and Managing Consent as Policy